Job offer: Client Associate BB

Job Overview: As a team member, you'll enhance client experiences, advise on digital banking, and support sales professionals. Responsibilities include handling day-to-day transactions, resolving client concerns, and managing cash operations as a Primary Cash Custodian.

• Advise clients on banking solutions, assist with transactions and digital services inquiries.
• Effectively resolve client concerns at first point of contact, ensuring adherence to complaint handling protocols.
• Perform cash management activities, partnering with team members for operational efficiency.

Requirements: Essential educational qualifications include minimum passes in Math and English, customer service expertise, leadership, multi-tasking, problem-solving, and digital navigation skills. Preferred: Diploma in Banking or related field.

Benefits: Opportunities for personal and professional growth in a supportive environment, training, coaching, and potential for lasting community impact.